Our Warranty Informaton

A roof isn’t just materials. It’s protection. That’s why we take warranties seriously, and why we explain them in plain language.

Most projects include two kinds of coverage:

What Your Warranty Can Include

Manufacturer Warranty (Materials)

Manufacturer warranties cover the roofing products used on your home. Depending on the system, that may include shingles or membranes, and specific components required to complete the roof properly.

Manufacturer coverage is based on the manufacturer’s published terms. Some warranties require approved components, correct installation practices, and registration to activate full coverage.

If your roof includes manufacturer-backed warranty coverage, we’ll walk you through what it covers and what paperwork is needed.

Workmanship Warranty (Installation)

United Roofing & Siding includes a 15-year workmanship warranty on qualifying projects. Our workmanship warranty covers issues caused by installation. If something we installed fails because it wasn’t installed correctly, that’s on us.

We don’t hide behind fine print. If we made the mistake, we fix it.

Workmanship warranty coverage is tied to the scope of work in your signed agreement. The written agreement controls the exact terms, including what work is covered and any project-specific exclusions.

If you ever have a concern, reach out. We’ll inspect the issue, explain what we find, and confirm the next step.

Certifications & Credentials

We believe in proof over promises. Certifications matter because they show we meet manufacturer standards and help support stronger warranty options on qualifying systems. We also provide clear proof of insurance, and we can provide a certificate of insurance through our insurance request form here.

Manufacturer certifications require ongoing requirements such as training, installation standards, and adherence to system rules. When your project qualifies for an enhanced manufacturer warranty, we’ll explain the option clearly and provide the related documentation.

Customer Satisfaction & Verification

We also use third-party services to keep quality accountable and transparent. These tools help collect real customer feedback and provide an outside layer of verification, so you’re not relying on marketing claims. You can check out all our reviews here.

GuildQuality (14 Reviews)

GuildQuality helps collect verified homeowner feedback and project experience data. We use that feedback to keep our standards high and to make sure customers feel taken care of before, during, and after the job.

Check Out Our Guild Quality Reviews →

Better Business Bureau (BBB)

Better Business Bureau listings help customers review a company’s business profile, complaint history (if any), and how issues are handled. We maintain our BBB presence because we believe responsiveness and accountability matter. If you’d like to review our BBB profile or you have a question about how concerns are resolved, tell us and we’ll direct you to the right place.

Check Out Our BBB Reviews →

How to Reach Us

Every call starts with a conversation, not a sales pitch. We listen, answer your questions, and guide you through your options with honesty and care.

(518) 524-5087

Call or text to schedule your inspection or ask a quick question.

in@*******************LC.com

We respond to all messages within one business day.

Albany, NY

Our team serves homeowners throughout the Capital Region, including Colonie, Bethlehem, Troy, and Guilderland

Office Hours

Monday – Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

Schedule Your Free

Roof Inspection Today!

Roofing Insurance #CSD12435C

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